Burst geyser, overflowing appliance, or a Highveld thunderstorm through the roof — water in carpet is a clock. Mould starts colonising within 24–48 hours. Our 24/7 emergency line means we extract, dry and treat fast enough to save carpets and underlay that would otherwise be ripped out.
Clean-water floods (geyser, supply line, rain) are usually salvageable if extraction and drying start within 48 hours. Past that, mould sets into the underlay and backing and replacement becomes the honest answer.
Our process: extract standing water, lift carpet to inspect underlay (often the real victim), treat with anti-microbial, then force-dry with air movers and dehumidifiers — monitored until moisture readings are safe. Wet carpets that "dry on their own" almost always smell within weeks.
| Item | Indicative price |
|---|---|
| Emergency call-out & assessment | from R950 |
| Water extraction (per room) | from R450 |
| Underlay replacement | quoted on inspection |
| Air mover / dehumidifier hire | from R250 / day |
| Anti-microbial treatment | from R180 / room |
| Carpet relay & stretch | quoted on size |
Emergency work is quoted on arrival after assessment — you'll have a fixed number before we start. Insurance claim documentation included free. Minimum call-out R900.
We run a 24/7 emergency line for water damage across Pretoria — call any hour, including nights, weekends and holidays. The earlier extraction starts, the more we can save.
Often yes for sudden events like burst geysers. We provide photos, moisture readings and an itemised invoice formatted for claims. Check your policy for the excess.
Clean water + fast response = usually yes. Sewage, river water or a carpet that's been wet for days = usually no. We'll give you an honest verdict at assessment, not after billing you.
We handle carpets, underlay, rugs and upholstery. For structural drying (walls, ceilings, built-in cupboards) we can refer you to restoration partners we trust.
We cover all of greater Pretoria including:
Send us a WhatsApp or call — most quotes take under 5 minutes. No obligation, honest pricing.
